{"time":1634137356062,"blocks":[{"type":"paragraph","data":{"text":"10+ potential issues and solutions","alignment":"left"}},{"type":"paragraph","data":{"text":"十个潜在的问题和解决方法。","alignment":"left"}},{"type":"paragraph","data":{"text":"lt can be frustrating to have your computer lock up","alignment":"left"}},{"type":"paragraph","data":{"text":"and freeze on you when you're in the middle of something. The good news is that diagnosing computer freezes is often fairly easy, and we'll walk you through what you'll need to do fix the underlying problem. Keep in mind, it's a good idea to backup all of your files and data before you start tinkering around with anything just to be on the safe side！","alignment":"left"}},{"type":"paragraph","data":{"text":"我们的电脑锁住或者死机了，这可能很令人沮丧当我们正在做某些事情的时候。好消息是被诊断为冻结的电脑通常是简单的和我们会告诉你因该如何修复你的潜在的问题。记住，为了安全起见，备份你所有的文件和日期是一个好主意，在你开始笨拙地修补前。","alignment":"left"}},{"type":"paragraph","data":{"text":"1、An unplugged or dead mouse ","alignment":"left"}},{"type":"paragraph","data":{"text":"Start with the easiest fix and just check your mouse cord. Lf the USB cord came loose or your wireless mouse died,it might look like your computer is totally frozen at first. This is unlikely to be the culprit,but it takes 10 seconds to check, so you might as well start there.You can also try switching USB ports and trying a new mouse if you suspect this might be the issue. If it's wireless,recharge it or replace the batteries to see if it works.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["Try hitting caps lock.If the little light on your keyboard lights up,your computer isn't totally locked and it's worth investigating your mouse cord."]}},{"type":"list","data":{"style":"unordered","items":["2、On a laptop, your trackpad may be disabled or dirty.There are \"lock\" buttons on many laptops that will turn the trackpad off, so look online to see if your specific has one of those"]}},{"type":"paragraph","data":{"text":"1、一个不插电或者坏了的鼠标","alignment":"left"}},{"type":"paragraph","data":{"text":"开始最简单的修复和正好检查你的鼠标绳子。如果你的USB电线松了或者你的无线鼠标坏了，这可能让你的鼠标看起来是彻底的坏掉了。这不太可能是罪魁祸首，但是这需要十秒钟去查看，所以你很可以从这里开始。你也可以尝试关掉USB接口然后尝试和一个新的鼠标如果你怀疑这可能有问题。如果这是无限的，充电或者替换电池，看看它能不能工作。","alignment":"left"}},{"type":"paragraph","data":{"text":"尝试点击一下大写锁定，如果你的键盘上的小灯凉了，你的电脑就是没有完全的锁住和这值得你去调查你的鼠标线。","alignment":"left"}},{"type":"paragraph","data":{"text":"在笔记本电脑上，你的接触板可能不能用了或者脏了。有一些锁住的按钮在许多平板电脑上可以打开你的接触板，所以在网上看看如果你的按钮具体的是哪一个。","alignment":"left"}},{"type":"paragraph","data":{"text":"2、Too many programs open","alignment":"left"}},{"type":"paragraph","data":{"text":"This is probably the most common reason for a computer to freeze.Every app and program requires resources, and if you run too many things at once it can trigger a freeze. Either your RAM can't handle all of the program, your CPU can't keep up, or you simple don't have a power supply beefy enough to cover the job. If you've got a bunch of stuff open right now, try closing a few programs to see if that freezing and stuttering improves.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["RAM,which stand for Random access Memory, is basically your computer's short storage capacity.If the RAM gets overworked ,it can cause your computer to freeze.","You may be running a ton of programs in the background without even knowing it.Open the task manager(or activity monitor app for Mac OS)to take a look at how many background programs are running."]}},{"type":"paragraph","data":{"text":"太多程序运行","alignment":"left"}},{"type":"paragraph","data":{"text":"这可能是电脑死机最常见的原因。每一个程序和项目都需要资源，如果你立马运行太多事情，你就会触发死机。要么你的内存不能支撑那么多项目，要么你的处理器无法保持（这么大的工作量）或者简单点没有足够强大的的能力支持完成工作。如果你现在已经打开很多东西，那么尝试关掉一些程序（任务），去看看是否可以卡机或者死机会改善。","alignment":"left"}},{"type":"paragraph","data":{"text":"3、Too many web browsing tabs","alignment":"left"}},{"type":"paragraph","data":{"text":"Web browsing tabs require resources just like regular programs.If your're one of those people who keeps dozens upon dozens of browser tabs open on their computer, this could be the source of your woes.Every individual web browser tab uses a surprising amount of RAM,so try sticking with a handful of tabs and close whatever you aren't actively using to avoid this issue in the future.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["Don't use more than 20 tabs at any single time. If you've got more than 20 tabs open at a time, close some of them."]}},{"type":"paragraph","data":{"text":"3、网页预览标签太多","alignment":"left"}},{"type":"paragraph","data":{"text":"网页预览标签需要资源就像平常的项目（任务）一样。如果你是那种电脑上有又十几个浏览器标签的人之一,这可能是灾难的源头。每一个独立的网站浏览器用一个令人惊奇的RAM,所以尝试坚持少量的标签和关掉任何你不经常使用的去避免这个问题在未来。","alignment":"left"}},{"type":"paragraph","data":{"text":"不要用超过20个标签在同一个时间，如果你想要同时打开超过20个标签，关掉一些。","alignment":"left"}},{"type":"paragraph","data":{"text":"4、An unresponsive program","alignment":"left"}},{"type":"paragraph","data":{"text":"If a single app or program locks up, it can cause the computer to freeze.In any case,a locked-up program can cause your entire computer to freeze.Luckily ,turning the program off should solve this one. To close the program,open the task manager, find the unresponsive program,and select \"End Task .\"On a Mac ,press opt+cmd+Esc to open the Force Quit window.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["Underlying causes here can vary.I t could be that there's just a bug in a program, the drivers are bad, or it's too intensive of a program for your computer.","If it's a newer , intensive program(like Blender, or a high-end game)and your computer is kind of old, you may just not be able to run that program.","If it's a program you've had no problem with in the past,try reinstalling it."]}},{"type":"paragraph","data":{"text":"4、一个没有反应的程序","alignment":"left"}},{"type":"paragraph","data":{"text":"如果一个单独的应用程序卡死，这会导致你的电脑卡死。在任何情况下，一个卡死的程序可能会导致你的整个电脑死机。幸运点，关掉这个程序，打开任务管理器，找到没有响应的程序，然后选择“结束任务”，在mac电脑上，按住opt+cmd+esc去打开强制退出窗口。","alignment":"left"}},{"type":"paragraph","data":{"text":"潜在的原因是多样化的。这可能是有一个漏洞在你的程序里，驱动器坏了或者太多集中的程序在你的电脑上。","alignment":"left"}},{"type":"paragraph","data":{"text":"如果这是一个新的，集中的程序（像blender这个建模程序、或者高端游戏）和你的电脑有点老，你可能没有能力去支持你的程序。","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的程序在以前没有问题，重现安装它。","alignment":"left"}},{"type":"paragraph","data":{"text":"5、Corrupted system files","alignment":"left"}},{"type":"paragraph","data":{"text":"If Windows has any bad system files, it can cause random freezes.To see if something is going on here, open the command prompt in administrator mode and enter \"sfc/scannow.“If it reads \"Windows Resource Protection did not find any integrity violations,\" you're in the clear. If you do get an error, the easiest solution is to either reinstall Windows or perform a System Restore to Restore to revert back to a date when your computer was running just fine.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["It is possible to fix manually without reinstalling the OS or using System Restore, but it's exceptionally complicated and difficult.Still if you have a techie friend in your life,you might ask them if they could do it!"]}},{"type":"paragraph","data":{"text":"5、崩溃的（坏的）系统文件","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的Windows已经有一个坏的系统，会导致随机的死机（不寻常的死机）去看看有没有文件在这，找管理员模式中打开命令提示符（菜单——搜索命令提示符）然后输入“sfc/scannow。“如果读到Windows资源保护器没有找到任何完整性破坏“你的计算机就是干净的。如果你确实找到了一个错误，最简单的解决方法就是去重新安装Windows或者运行系统还原（Windows好像是直接恢复出厂设置，但是我们需要把自己的文件保存下来）去恢复去复原你的电脑运行良好的时间的数据。（复原到那一天是好的时候的数据）","alignment":"left"}},{"type":"paragraph","data":{"text":"这里看到大家好像是用GHOST，上网查查这个，或者你一定要使用Windows的系统还原也可以，电脑—属性—系统还原，不要点击在所有驱动器上关闭系统还原，然后设置时间点就可以了。（低版本）","alignment":"left"}},{"type":"paragraph","data":{"text":"高版本菜单栏搜索——系统还原，就可以找到","alignment":"left"}},{"type":"paragraph","data":{"text":"有可能手动修复不用重装系统，或者用系统还原，但是这是特殊地复杂的和困难的。尽管如此，如果你有一个懂技术的朋友在你的生活圈里，你可以问他们，如果他们会的话。","alignment":"left"}},{"type":"paragraph","data":{"text":"6、A buggy or incompatible driver","alignment":"left"}},{"type":"paragraph","data":{"text":"If you updated your computer or a program, this might be the problem.Drivers are basically instruction manuals for programs and components,and a corrupted or incompatible driver can do all kinds of funny things to your computer-including causing freezes.Reinstall any drivers you recently updated to fix any issues. It's possible something just messed up when you were downloading the driver the first time. ","alignment":"left"}},{"type":"paragraph","data":{"text":"You can also use system restore to revert your drivers to a previous point.","alignment":"left"}},{"type":"paragraph","data":{"text":"6、一个不相容的驱动程序","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你升级你的电脑或者你的程序，这或许会有这个问题。驱动程序是基本的程序和组件或成分的用法说明手册，一个毁坏或者不相容的启动器可以让你的电脑做很多有趣的事情导致死机。重装所有驱动程序你最近升级的去解决问题。这很可能是某些东西你搞砸了当你在下载驱动程序的时候","alignment":"left"}},{"type":"paragraph","data":{"text":"你可以使用系统修复回到以前的时间点。","alignment":"left"}},{"type":"paragraph","data":{"text":"7、Viruses,malware, or malicious programs","alignment":"left"}},{"type":"paragraph","data":{"text":"Run a malware and virus scan to see if anything is infected.Open your antivirus program and run a complete and thorough scan to find any problems Follow your antivirus program's prompts to disinfect, quarantine,and delete the problem.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["If your antivirus program can't disinfect and delete the issue,search online.Some issues require an additional step or two,but it's going to totally depend on the specific virus or malicious program. Some issues will require a total reinstallation of the OS,while others will be as rasy as deleting a single file.","If you don't have an antivirus program installed on your computer,download Malwarebytes.lt's free,and it's widely considered to be one of the most efficient options out there."]}},{"type":"paragraph","data":{"text":"7、病毒，恶意软件，恶意的程序","alignment":"left"}},{"type":"paragraph","data":{"text":"运行一个恶意软件和一个病毒扫描去看是不是有东西入侵。打开你的反病毒程序然后检查彻底完整地扫描发现你的问题。跟随你的反病毒程序提示，进行病毒隔离，然后删除你的bug（问题）","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的反病毒程序不能消毒和删除你的问题，上网找。一些问题寻求一步或者两步个人的帮助。但是则会完全取决于特定的病毒或者恶意程序。一些问题会需要完全重装你的系统，当然，一些就想删除一个文件一样简单。","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你没有一个反病毒程序安装在你的电脑，下载（这个是名字）国内用火绒就好：）这是免费的和得到很广泛的认可是最有效率的一个。","alignment":"left"}},{"type":"paragraph","data":{"text":"8、An overheated computer","alignment":"left"}},{"type":"paragraph","data":{"text":"If your computer is running hot,it can cause stuttering.I f you notice your computer tends to freeze when you're doing a lot of intensive work on it but the task manager doesn't indicate something is wrong with the hard driver or RAM,it's probably overheating.It could be that your computer is exceptionally dirty.If you haven't cleaned your PC before,open the case use compressed air to blow any dust out.If the exhaust fan inside of your case has died, you'll need to replace it to solve the problem.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["Place your laptop on a hard, flat or elevated surface.If you use your laptop in bed or on the sofa,the heat can build up along the battery.","If you aren't sure if heat is an issue, put your hand around each side of the computer to see if it's warmer than it normally is.If it's hot,this might be the culprit.","If you have a PC, don't store the tower in a cabinet.Keep it on your desk or an open platform.The small enclosure can cause heat to build up around your computer.","For a Mac, you 'll need to take your computer to an Apple store if the fans aren't working."]}},{"type":"paragraph","data":{"text":"一个过热的电脑","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的电脑运行的时候很热，这很可能导致卡机。如果你注意到你的电脑变得卡机，当你在做一个很集中的工作但是任务管理区无法显示有东西是错误的在你存储器和硬盘驱动器，这可能导致过热。可能是你的电脑很脏。如果你的在在这之前没有清理了你的电脑，打开外壳，用压缩空气把灰尘吹出。如果在你的外壳里面的排气扇坏了，你需要修复它去解决这个问题。","alignment":"left"}},{"type":"paragraph","data":{"text":"放置你的笔记本在一个坚硬、平坦或升高的表面。如果你使用的平板电脑在床上或者沙发，电热会沿着电池集聚。","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你不确定电源是不是问题，把你的手放在你电脑的周围去看看是不是比平常还要热，如果是，这可能是“犯人”","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你使用独立电脑，不要把机子的机塔放在橱柜里面。保放在你的桌子上面或者一个打开的平台。这些小的外壳会让你计算机周围热量增加。","alignment":"left"}},{"type":"paragraph","data":{"text":"对于苹果电脑来说，你需要把你的电脑拿去苹果商店如果你的散热扇坏了。","alignment":"left"}},{"type":"paragraph","data":{"text":"9、A failing hard drive ","alignment":"left"}},{"type":"paragraph","data":{"text":"A failing hard drive can cause stuttering that gets worse over time . If your hard drive is starting to die, it can cause your computer to freeze up as files are transferred or retrieved. Unfortunately,you may need to replace it .Back up any important files on your computer so that you don't lose them as you try to fix this one.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["Go to the drive in your file explorer and right-click it.Select \"properties\"and then go into the \"tools\" tab.Select \"Check\" under \"Error Checking.\"Let this scan run,It will tell you if your hard drive is damaged.","If there is an issue,download a repair tool for your hard drive.Stellar,Disk Genius, and MHDD are all popular options.Run the programs to try and repair bad sectors on your drive .If this doesn't work, the drive may be physically damaged."]}},{"type":"paragraph","data":{"text":"9、硬盘故障","alignment":"left"}},{"type":"paragraph","data":{"text":"硬盘故障可能导致死机随着时间的变化会变得更加糟糕。如果你的银盘准备坏了，会导致你的电脑死机就像你的文件被转移了或者找不到了（检索应该是这个意思吧）。不幸的是，你可能需要代替它。备份你的重要文件在你的电脑上以免你丢失他们在你重修一个的时候。","alignment":"left"}},{"type":"paragraph","data":{"text":"在文件资源管理器中的驱动器并右键单击它。选择“性能”然后点击工具标签，选择检查在错误查找中。让扫描进行，它会告诉你的硬盘是不是坏了。","alignment":"left"}},{"type":"paragraph","data":{"text":"如果有问题，下载一个修复硬盘工具，Stellar,Disk Genius, and MHDD是非常受欢迎的选择。运行程序去尝试和修复坏的部分在的银盘上，如果不工作，那么你的硬盘就是完全坏了。","alignment":"left"}},{"type":"paragraph","data":{"text":"10、Bad memory","alignment":"left"}},{"type":"paragraph","data":{"text":"If your RAM is going bad, it may cause frequent freezes,If you've noticed that opening programs causes stuttering or freezing. your RAM may be to blame.If it is,you'll need to replace your RAM sticks, but if your computer is a bit on the older side, it may just be time to replace it.","alignment":"left"}},{"type":"list","data":{"style":"unordered","items":["Open the start menu and search for the \"Windows Memory Diagnostic Tool.\"Click that to restart your computer. Your PC will automatically scan your RAM to see if it's failing.On a Mac, hold D down as you're restarting to open the diagnostic tool and check the RAM .Unfortunately ,you can't replace RAM in a Mac in your own, so take it to an Apple store to have it fixed.","If your RAM is fine but opening programs still causes your PC  to freeze, it's a sign that you don't have enough RAM.I t's either time for an upgrade or a new computer."]}},{"type":"paragraph","data":{"text":"10、健忘，糟糕的回忆","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的内存是坏的，这可能会导致经常的死机。如果你注意到这个开放的程序导致你的卡或者死机。你的内存或许是罪魁祸首。如果是这样，你需要替换你的内存卡，如果你的电脑有一点老，这或许是最好的时间取代他。","alignment":"left"}},{"type":"paragraph","data":{"text":"打开开始菜单，寻找”系统内存诊断工具“点击然后重启你的电脑。你的独立电脑自动地你的储存器去看是不是坏了。在苹果电脑上，重新启动时按住D键，打开诊断工具并检查内存。很不幸，你不能代替你的内存在苹果手机你自己，所以你可以拿去苹果店去修复它。","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的内存是好的，但是打开查程序导致你的电脑卡，这是一个信号你没有足够的内存，这也是一个时间升级或者换一个新的电脑。","alignment":"left"}},{"type":"paragraph","data":{"text":"11、An overloaded hard drive or SSD","alignment":"left"}},{"type":"paragraph","data":{"text":"If your computer is filled to the brim with files,it may lag and freeze.Open your file explorer and take a look at your hard drive space.If your primary drive is almost entirely full,it's time to start clearing up some space.Delete any big programs that you don't use ,clear your recycling bin,and defragment your disk to clear out any unnecessary or misplaced files.","alignment":"left"}},{"type":"paragraph","data":{"text":"movies,photos,and videos can take up a ton of space, but you likely don't want to permanently delete any of these.Pick up a large external storage device and transfer these files to that so that you can store them without taking up precious space on your main hard drive.","alignment":"left"}},{"type":"paragraph","data":{"text":"硬盘或者ssd硬盘过载","alignment":"left"}},{"type":"paragraph","data":{"text":"如果你的电脑被文件塞满了，这可能会滞后或者实际。打开的文件管理器，然后看一看你的内存空间。如果你的个人内存几乎慢了，这是时候清理一些地方。删除大的项目你不用的，清理你的回收站，整理你的磁盘碎片，清除任何不必要或者不见的文件。","alignment":"left"}},{"type":"paragraph","data":{"text":"电影、照片、还有录音可以占据大量的的内存(空间）但是你很可能不希望临时的删除这些，找到大的额外的存储设备然后移动这些文件去你想要储存他们的地方没有占据你的主要硬盘空间","alignment":"left"}},{"type":"paragraph","data":{"text":"Does Your Computer Keep Freezing? 10+ Potential Issues and Solutions (wikihow.com)","alignment":"left"}}],"version":"2.19.1"}